Our professional advisors are knowledgeable about all aspects of academic advising and university policies, including academic requirements, degree pathways and planning, course selection, changing majors and other academic matters. Advising services are available year-round for students seeking information about any of the undergraduate degree and certificate programs offered through the
Division of Graduate, Online & Professional Studies
.
Pauline is an alumnae of UMass Lowell and has 25 years of leadership experience building high-performing student and customer experience teams in multiple areas including online higher education, workforce development, and small business management. Pauline holds a B.A. In Psychology from UMass Lowell and an M.Ed. in Counseling from the University of New Hampshire. Her passion is providing outstanding support services to adult and online learners so they can achieve their educational and career goals.
Angela received her M.Ed. from Rivier University and her B.A. from Saint Anselm College. She has over 15 years in higher education with experience in registrar services, advising, disability services and program management. Over the course of her career, she’s had the privilege of working with students at the undergraduate, graduate and doctoral levels, both in traditional and continuing education settings.
Natasha received her Master's in Counseling from La Sierra University and her Bachelor's degree in Management and Human Resource Management from Florida International University. She has worked in higher education for over eight years and has had the pleasure of serving traditional and continuing education students. She is passionate about journeying with students and encouraging academic and personal growth.
Mandi is a passionate lifelong learner and is always looking for opportunities to grow personally and professionally. She is a recent MA TESOL (Teaching English as a Second/Other Language) graduate from SNHU, and also holds a BS in Health Science (AASU), as well as a BA in World Languages and Cultures - French from UMass Lowell. Having been a non-traditional student, as well as an ESL instructor in Adult Education, Mandi is a true advocate for adult learners, recognizing the many challenges often faced when seeking a healthy balance between the demands of life, work, and school. Mandi’s objective as a Student Success Coach is to provide each student with a personalized approach – connecting students to valuable resources and tailoring strategies that address their unique needs and challenges – to help them achieve their academic goals.
Dana received her M.S. in Arts Administration and a B.A. in Music from Boston University (BU). Before joining the UMass Lowell team, she was a lead faculty and student support administrator in BU’s Office of Distance Education. She worked with students of all backgrounds, ages and interests. Dana loves spending time with her cats and exploring Lowell and the surrounding area in her free time.
Academic Advisor
Business Administration A.S. & B.S.—Last Names (A-T)
Derek earned his Bachelor's in History from Suffolk University and his Master's degree in American Studies from UMass Boston. Prior to joining the Student Success Team at UMass Lowell, he worked as a Teaching Assistant and support member of the UMass Lowell Graduate, Online & Professional Studies team, helping both traditional and non-traditional students. Derek is excited to continue supporting students from all backgrounds in achieving their academic goals.
Academic Advisor
Information Technology A.S. & B.S.—Last Names (M-Z)
Janine received a B.A. from American International College. She has over 15 years of experience helping individuals with career exploration, academic planning, and job searching. In her free time, Janine enjoys home improvement projects on her old house, music, and spending time exploring with her Shih Tzu, Zuzu
Hannah received her B.S. in Psychology from Suffolk University where she mostly focused on adolescent development. Before joining the UMass Lowell team, she was Behavioral Technician where she worked with students of different ages and backgrounds. Hannah enjoys helping students reach their goals. Hannah also enjoys sitting down with a good book while drinking some tea.
Katelyn is originally from Johnson, Vt. She received her Associate’s from The Culinary Institute of America and her Bachelor’s from Northern Vermont University. She has over ten years of experience in both admissions and advising in higher education. Over the course of her career, she has had the pleasure of working with traditional and continuing education students. She has worked at various colleges and universities including small niche schools, liberal arts colleges, and large selective universities.
Academic Advisor
Business Administration A.S. & B.S.—Last Names(U-Z)
Jarryl received his Master’s from Cambridge College and his Bachelor's from Newbury College. Before joining UMass Lowell, he worked in special education for ten years. He is committed to helping other pursue their academic goals.
Academic Advisor
Information Technology A.S. & B.S.—Last Names(A-L)
Available 24/7 to any student enrolled in an online course.
UMass Lowell has partnered with ThinkingStorm to support student success with on-demand access to online tutors.
It's a convenient way to clarify difficult subject matter, practice and ask questions in a low-pressure environment, and get help writing or editing papers.