Out-of-State Students

Information for Out-of-State Students Enrolled in Online or Distance Education Classes or Programs

Institutional Accreditation

Download NECHE Accreditation Letter - (pdf)

Program Licensure

Professional Licensure: Please note that while the SARA agreement enables UMass Lowell to offer courses and programs in member states and territories outside Massachusetts, local state laws and regulations that govern professional licensure in students' home states still apply to any professional licensure course or program offered by UMass Lowell. UMass Lowell confirms that the programs listed below lead to licensure in Massachusetts but cannot confirm whether any of these programs meet the requirements for professional licensure and certification outside of Massachusetts.

  • Master's Degree in Education Administration: Principal/Assistant Principal
  • Master's Degree in Reading and Language: Reading Specialist
  • Ed.S. in Administration, Planning and Policy with Principal Licensure
  • Ed.S. in Reading and Language with Teacher of Reading Licensure

The educator licensure oversight agency for the state of Massachusetts is:

Massachusetts Department of Elementary and Secondary Education
Office of Educator Licensure
75 Pleasant Street
Malden, MA 02148
Fax: 781-338-3391

If you would like to talk with one of our admissions officers about program licensure, direct your questions to Mary_Barrett@uml.edu and we'll connect you with the appropriate coordinator for your program.

Student Grievances/Complaints

Step 1: All students should follow the UMass Lowell Institutional Complaint Process

Step 2: Unresolved Complaints

A. Out-of-State Students

Out-of-state students residing in NC-SARA (National Council for State Authorization Reciprocity Agreement) states — which include all states except California — whose complaints are not resolved through the UMass Lowell Institutional Complaint Process can submit complaints to the Massachusetts Department of Higher Education through the SARA Student Complaint Form.

For more information, contact:

  • Alex Nally, SARA Coordinator
    Massachusetts Department of Higher Education
    One Ashburton Place, Room 1401
    Boston, MA 02108
B. Massachusetts Residents and Online Students in Non-SARA States and Territories:

After you have exhausted the complaint procedures made available by UMass Lowell, located above, if your complaint has not been resolved, you may file a complaint with the Massachusetts Department of Higher Education (DHE) by using the general complaint form. The DHE general complaint form should be used by students who are located in:

  • Massachusetts
  • Non-SARA Member States or Territories (e.g., California, Guam, etc.)

For non-academic complaints: If you have a non-academic complaint that you would like to bring to our attention, please email us at Continuing_Education@uml.edu and provide us with a brief description of the issue.

Student Records

Download Student Records Letter - PDF

Tuition and Fees, and Tuition Refunds

Please review our tuition and fees policy.

Student Information Letter/Letter for Online Learning

Download Online Learning Letter - PDF

The University of Massachusetts Lowell is an approved institution of the State Authorization Reciprocity Agreement (SARA), which is a voluntary agreement that establishes comparable national standards for postsecondary distance-education courses and programs.

This means students from all 49 participating SARA states can be accepted to and enrolled in UMass Lowell's online classes and programs.

For more information about SARA and participating SARA states and institutions, please visit the SARA website.