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Undergraduate Advising for Online Students

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Undergraduate Advising for Online Students

Contact Us

Schedule an Appointment or Join a Drop-In Zoom Session

Appointments & Zoom Sessions

Email Us

What type of student are you?

Call Us

Local: 978-934-2474
Toll Free: 800-480-3190

Meet The Team

UMass Lowell's Student Success Team is here to help you succeed with academic advisors who work with new and returning students, as well as faculty advisors dedicated to supporting students pursuing on-campus programs offered through the Division of Graduate, Online & Professional Studies.

Pauline Christakis

Pauline Christakis

Assistant Dean
Pauline is an alumnae of UMass Lowell and has 25 years of leadership experience building high-performing student and customer experience teams in multiple areas including ... online higher education, workforce development, and small business management. Pauline holds a B.A. In Psychology from UMass Lowell and an M.Ed. in Counseling from the University of New Hampshire. Her passion is providing outstanding support services to adult and online learners so they can achieve their educational and career goals.
Angela Valvis

Angela Valvis

Associate Director
Angela received her M.Ed. from Rivier University and her B.A. from Saint Anselm College. She has over 15 years in higher education with experience in registrar services, ... advising, disability services and program management. Over the course of her career, she's had the privilege of working with students at the undergraduate, graduate and doctoral levels, both in traditional and continuing education settings.

Academic Advisors

Winter Bong

Winter Bong

Academic Advisor
Winter received her B.Ed from the Royal University of Phnom Penh in Cambodia and an MBA from UMASS Lowell. Before joining the advising team, she worked in consulting, ... supporting small businesses in building resilience and navigating the challenges of the pandemic. Her work focused on coaching and creating meaningful impact in local communities. Winter is passionate about helping students reach their goals and make the most of their time at UMass Lowell. She also enjoys music and photography, where she finds joy in capturing the beauty of everyday moments.
Salma Dakiri

Salma Dakiri

Academic Advisor
Salma received her B.S in Business Administration with a concentration in Finance from UMass Lowell. She is very grateful for the opportunities and guidance she received as a ... UML student and has experience in mentoring students in school-related topics. In her free time, she enjoys reading and binge-watching a good show.
Janine Desgres

Janine Desgres

Academic Advisor
Janine received a B.A. from American International College. She has over 15 years of experience helping individuals with career exploration, academic planning, and job ... searching. In her free time, Janine enjoys home improvement projects on her old house, music, and spending time exploring with her Shih Tzu, Zuzu
Hannah Farias

Hannah Farias

Academic Advisor
Hannah received her B.S. in Psychology from Suffolk University where she mostly focused on adolescent development. Before joining the UMass Lowell team, she was Behavioral ... Technician where she worked with students of different ages and backgrounds. Hannah enjoys helping students reach their goals. Hannah also enjoys sitting down with a good book while drinking some tea.
Katelyn McCarthy

Katelyn McCarthy

Academic Advisor
Katelyn is originally from Johnson, Vt. She received her Associate's from The Culinary Institute of America and her Bachelor's from Northern Vermont University. She has over ... ten years of experience in both admissions and advising in higher education. Over the course of her career, she has had the pleasure of working with traditional and continuing education students. She has worked at various colleges and universities including small niche schools, liberal arts colleges, and large selective universities.

Faculty Advisors

Bradley Mingels

Bradley Mingels

Faculty Advisor, Electronic Engineering Technology & Mechanical Engineering Technology
Bradley Mingels is the Director of Academic Programs and Advanced Manufacturing for the University of Massachusetts Lowell College of Engineering. He is responsible for ...
Learn more about Bradley Mingels
Jennifer Gonzalez-Zugasti

Jennifer Gonzalez-Zugasti

Faculty Advisor, Mathematics

Learn more about Jennifer Gonzalez-Zugasti
Chantal Cole

Chantal Cole

Faculty Advisor, Nursing
Chantal Cole, DNP, started her nursing career 18 years ago as a registered nurse in Nashua, New Hampshire on an Labor, Delivery, Recovery, and Postpartum (LDRP) unit. After ...
Learn more about Chantal Cole

Faculty Program Coordinators

Below you'll find the Program Coordinator for each major/ certificate program. Program Coordinators can assist with change of majors, minors, transfer credits, and program exceptions and petitions.

Deb Casey

Deb Casey

Business

Learn more about Deb Casey
Amy Chen

Amy Chen

Accounting Certificate

Learn more about Amy Chen
Angela Callahan

Angela Callahan

Criminal Justice

Learn more about Angela Callahan
Shakil Quayes

Shakil Quayes

Economics

Learn more about Shakil Quayes
Jill Pruett

Jill Pruett

English

Learn more about Jill Pruett
Yelena Rykalova

Yelena Rykalova

Information Technology

Learn more about Yelena Rykalova
Michelle Veilleux

Michelle Veilleux

Legal Studies

Learn more about Michelle Veilleux
Anthony Szczesiul

Anthony Szczesiul

Liberal Arts

Learn more about Anthony Szczesiul
Regina Milan

Regina Milan

Graphic Design

Learn more about Regina Milan
Jason Lawrence

Jason Lawrence

Psychology

Learn more about Jason Lawrence

Undergraduate Orientation

Meet Our Staff and Get Your Questions Answered. UMass Lowell's Division of Graduate, Online & Professional Studies cordially invites you to an Online Orientation for new students.

October 22, 2026 | 7:00-7:30PM EDT

Register For October 22

Location & Hours

Location

Advising & Student Support Center

Graduate & Professional Studies Center
839 Merrimack Steet
2nd Floor, Suite 251
Lowell, MA 01854

Hours Available:

Monday - Thursday, 8:30 a.m. - 5:00 p.m.
Friday, 8:30 a.m. - 5:00 p.m.

Labor Day
(University Closed)
9/1/2025
Columbus Day / Indigenous Peoples Day
(University Closed)
10/13/2025
Veterans Day
(University Closed)
11/11/2025
Thanksgiving Recess
(No Courses / University closes at 6 pm)
11/26/2025
Thanksgiving Recess
(University Closed)
Nov 27-30, 2025
Martin Luther King, Jr. Day
(University Closed)
1/19/2026
Presidents' Day
(University Closed)
2/16/2026
Spring Recess
(No On-Campus Courses)
Mar 9-13, 2026
Patriots' Day
(University Closed)
4/20/2026
Commencement May 15-16, 2026
Memorial Day
(University Closed)
5/25/2026
Juneteenth
(University Closed)
6/19/2026
Independence Day
(University Closed)
7/4/2026
Labor Day
(University Closed)
9/7/2026
Columbus Day / Indigenous Peoples Day
(University Closed)
10/12/2026
Veterans Day
(University Closed)
11/11/2026
Thanksgiving Recess
(No Courses / University Closes at 6 pm)
11/25/2026
Thanksgiving Recess
(University Closed)
Nov 26-29, 2026

Free Online Tutoring

Available 24/7 to any student enrolled in an online course.

It's a convenient way to clarify difficult subject matter, practice and ask questions in a low-pressure environment, and get help writing or editing papers.

Tutoring Subjects

  • Math
  • Spanish
  • Writing
  • Science
  • And more!

Accessing Tutoring Support

  1. Log in to the Canvas.
  2. On the Canvas home page, click "Help," then "ThinkingStorm."
  3. Use ThinkingStorm's menu to connect to an online tutor.

Math Faculty Tutoring

Live Zoom Tutoring: Monday - Thursday (10:00 a.m.-8:00 p.m.), Friday - Sunday (5:00-8:00 p.m.)

On-Campus Tutoring: Monday and Wednesday (10:00 a.m.-5:00 p.m.)

Please fill out our tutoring form.