Overview
In working with colleagues, suppliers, and customers, different
business requirements and interests are typical. Building
productive, long-term relationships require the ability to
address these various requirements and interests through
principled negotiation. This program provides the information,
techniques and practice to help achieve better agreements with
customers, suppliers, colleagues and even difficult negotiators.
Learning Objectives
- Focus on interests and needs
- Negotiate on the merits of a problem
- Describe the win/win negotiation process and its benefits
- Explain the negotiation process from planning to face-to-face
discussion
- Identify key skills, strategies and tactics needed to
successfully negotiate
- Recognize the various types of power used in negotiation
- How to work with difficult negotiators
Outcomes
- Gain confidence
- Increase your understanding of and competence in negotiation
- Minimize the risk of losing what is important to you
- Increase the likelihood of reaching agreements that work for
both parties
- Use methods and techniques that build long term relationships
- Develop better agreements for you and your organization
◀ Back to Seminar Schedule