Graduate Certificate Program in Health Service Management

PUBH.5010 Social and Behavioral Determinants of Health (3cr)

This course introduces core concepts of social and behavioral determinants of health and provides a foundation for the analysis of social, political and economic influences on health and their role in contributing to health inequities. The core functions of public health and essential services are discussed as well as the history of public health, its philosophy and values. Upstream and downstream reforms to addressing fundamental determinants are evaluated. The influence of behavioral and psychological factors on health and disease are analyzed.

PUBH.5020 Organizational Behavior in Health Care (3cr)

This course reviews the organizational structure of healthcare facilities and the behavior of individuals within them. Students analyze the role of administration, human resources, providers and other support staff and apply organizational, behavioral, and social science practice and theory, to the operations of the healthcare organization. Comparison is made between healthcare and non-health care types of industry to highlight the unique characteristics of healthcare workers. An emphasis is also made on leadership styles, organizational culture, and change management within the healthcare organization.

PUBH.5021 Public Health Policy (3cr)

The course focuses on expanding students' knowledge and skills for developing and evaluating contemporary public health policy in the United States and international settings. Students will gain information about the current US national health care system as it relates to emergent public health topics and priorities in the US and globally. This course will focus on competencies for designing, implementing, evaluating and advocating for evidence-based policy, program and practices.

PUBH.5060 Quantitative Methods in Health Management (3cr)

This course explores analytic methods that can be used to improve the decision making of management, clinicians and others within the healthcare industry. Students learn the conceptual foundations of quantitative analysis and common methods used in supporting decision-making; developing evidence-based practices; analyzing data and testing hypotheses. Students also learn how to use industry-standard data analysis software applications, statistical packages and common applications for the development and reporting of analytic findings.

Requirements:

CSCE Graduate Restrictions

PUBH.5061 Environmental Health (3cr)

This environmental health course explores the links between human activities and environmental systems and examines how these interactions can impact human health. The course is designed to provide knowledge and skills necessary to understand how human and industrial activities such as population growth, methods of food production, pollution of the air and water, waste, the built environment, toxic substances, pest control, and global climate change can result in human diseases and impact the environment. Understanding the links between human activities and environmental systems is essential to developing effective prevention strategies and building sustainable communities.

PUBH.5070 Leadership and Management in Public Health (3cr)

The purpose of this course is to enhance the students' ability to effectively build and lead high-performing Public Health organizations. This course will integrate fundamental principles from the behavioral and social sciences to provide students with a coherent set of strategies and techniques to effectively collaborate with internal external stakeholders as well as to influence meaningful, sustainable change. This course will also provide students opportunities to self-reflect on their own leadership styles and develop growth plans.

PUBH.5110 Health Care Finance (3cr)

Provides broad exposure to the concepts and practices of healthcare finance and healthcare financial management. Teaches a practical understanding of basic healthcare financial issues, financial reporting and analysis, and provider payment structures. The course enables students to read, analyze and use healthcare financial information in today's healthcare environment.

PUBH.5120 Operations Analysis for Quality Improvement (3cr)

This course focuses on a multi-disciplinary approach to operations analysis, process redesign and quality improvement in health care. Focus is placed on the tools, methods and processes used for improving work flow processes, patient safety and performance in a variety of health care settings. Students study the history, development and principles of quality improvement in healthcare.

Requirements:

Graduate level or permission

PUBH.5140 Healthcare Management (3cr)

This course provides a framework for addressing common issues faced by management within a healthcare organization. Students are provided with an overview of how healthcare institutions are organized and governed, the unique roles of management, clinical staff, support staff, and human resources in the healthcare setting. Students also learn the management systems designed for efficient and effective operations.

PUBH.5150 Applied Health Economics (3cr)

Students explore the economic dimensions of healthcare by considering the input, output, production and costs of producing quality healthcare which meets demand and evaluates the behavior of supply. Students consider provider payer systems and aspects relative to private and public health insurance in determining market power and competitive markets. Common economic evaluation methods are introduced to measure health service feasibility, and promote value judgment in the realm of healthcare reform and regulatory compliance.

PUBH.5270 Business Strategies for Health Organizations (3cr)

This course explores the important aspects of planning and implementation of business strategies in a health service organization. Students learn about the multi-step process of creating and managing a successful business plan, as well as strategies and solutions for analyzing business situations while utilizing popular tools of the industry.

PUBH.5310 Health Informatics (3cr)

This course introduces healthcare professionals to the power of data and the importance of analysis. Students learn how population informatics, consumer health informatics, translational bioinformatics, and clinical research informatics are essential components in selecting the techniques and systems used for transforming clinical data into information, knowledge and improved decision-making. The past, current and future role of healthcare IT is also discussed.

PUBH.5600 Data Applications for Public Health Practice (3cr)

Working with data is foundational to public health. This class will provide a practical introduction to how to think about and utilize data for a variety of public health functions Students will investigate sources of local, national, and global public health data, including health records, surveys, and vital statistics in terms of what data is available and how to access, manage, analyze, communicate, and use these data. Students will apply informatics and data sources to population health activities. Students will gain hands on experience working with data in practical ways through data visualizations and software used for public health informatics.

PUBH.6070 Healthcare Information Systems (3cr)

This course provides a broad-range overview of the healthcare information systems industry, its history, recent developments and continuing challenges, as well as a practical understanding of healthcare information systems acquisition and implementation. Topics include EMR, Data, CMS Quality Programs, Clinical Integration and health information exchange.

PUBH.6160 Law and Ethics in Healthcare (3cr)

This course presents and overview of legal and ethical issues facing managers and providers in health care. It provides students with a foundation of health law and ethics and reviews health care legal and ethical situations and dilemmas. The goals are to provide students with practical knowledge of health law and ethics and their application to the real world of health care.

PUBH.6240 Health Data Quality and Compliance (3cr)

This course examines the practical concept of data quality review and auditing for monitoring compliance with state and federal licensing and regulatory bodies. Students develop an understanding of state and federal guidelines common to private and public health services. Students practice concurrent and retrospective review of health information and examine criteria that meets the Department of Health and Human Service and federal ONC Health IT initiatives including meaningful use and other provider quality initiative programs associated with national health care goals. Students develop a clinical documentation improvement program including tools for training other and create an electronic dashboard for monitoring compliance.

PUBH.6250 Health Policy (3cr)

This course provides students with a basic framework for health policy analysis and examines major aspects of U.S. health policy. Detailed consideration and discussion focus on the relationship of national policy to the planning, implementation and funding of healthcare services. The course covers topics such as the healthcare policy environment in the U.S, government-funded healthcare through Medicaid and Medicare, and the Massachusetts healthcare reform.

Requirements:

CSCE Graduate Restrictions

PUBH.6270 Health Equity and Informatics (3cr)

Health informatics studies use big data and information technologies to improve human health by reducing the gap between health practice and societal goals of improved health. Health care quality, access, and cost contribute to the broader perspective of health equity. Students apply the Social Determinants of Health (SDOH) and Diversity, Equity and Inclusion (DEI) code sets applicable to the Department of Health and Human Services and Office of National Coordinator for Health Information Technology. Students explore how data are used to detect and inform policies and interventions to reduce health inequities for marginalized and underserved groups. Students apply these skills by designing informatics interventions that support a broader understanding of overall population health equity.

PUBH.6350 Healthcare Project Management (3cr)

This is a graduate level course providing a comprehensive foundation for project management as it applies to healthcare. Students will be introduced to the theory and concepts of project management and the tools to manage projects with a focus on healthcare. At the end of this course, students should be able to develop, execute, and control a basic project plan that is capable of supporting organizational objectives linked to measures of success for a single project.

PUBH.6380 Health Information Technology Strategic Planning (Health Information Technology) (3cr)

A graduate-level course introducing healthcare professionals to strategic planning for the information systems organization. The concepts are taught in a manner that allows the skills learned to be applied to any discipline with the organization. The course is designed to give healthcare professional a practical understanding of strategic planning and its importance to a successful organization. Skills learned in this course will enable the student to work effectively with and support the information systems planning effort in order to ensure better IS, clinical and business alignment.

PUBH.6390 Electronic Health Record Systems (3cr)

The course addresses Electronic Health Records (EHR) integration with patient care flow, clinical decision making and patient engagement, as well as patient registries and clinical quality reporting. Students also learn core EHR functions, strategies for EHR optimization, and how the EHR can be leveraged for population health management. The course uses industry-leading EHR software as a learning tool to demonstrate how electronic health record technologies are used in a healthcare setting.