Accessing Student Email, SiS and Online Courses


We send all official university communications to your student email address, including messages about course schedules and cancellations, grades, billing notifications and other important information. Follow the steps below to access your email.

Step 1:

See our Email Lookup tool to retrieve your school email address. You may need to access the Student ID Lookup tool to find your unique ID to complete this step.

Your email address will be

If you have a common name (i.e., James Smith), your student email may include a number after your last name.

Step 2:

Change your default email password. Your default password is Riverhawk12345678 (the last eight digits are your UMass Lowell Student ID#).

Step 3:

Access your student email account at

Contact the UMass Lowell Help Desk at (978) 934-4357 for further assistance.


NOTE: Once you have set up your email account it will take about 24 hours for the system to create your SiS account. Also, you cannot access SiS using Internet Explorer.

Use your email address and password to log into SiS Student Self Service Login. Through SiS, you can register for, add, drop and swap courses, view class schedules, view grades, and review billing information.

Please save your student email address, password and Student ID# for future reference.

Online Courses

Use your UMass Lowell email address and password to log into your online courses on Blackboard.

Emergency Contact and Notification

When you first log into SIS, you will notice an entry in "Your Holds Summary" indicating Emergency Contact Verification. You will not be able to register for any courses until you verify your Emergency Contact Information. Click on the hold and follow instructions to remove it.

Sign up for the UMass Lowell Emergency Notification System to get notified in the event of an emergency, such as campus closures.

Need Help? Contact the UML Help Desk!

If you encounter problems or need additional assistance, contact the UMass Lowell Help Desk at (978) 934-4357.

Other Helpful Links

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